Frequently Asked Questions

Everything you need to know about your AusterFit gear.

What is the typical shipping time for AusterFit orders?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.

How do I process a return or exchange?

We offer a 30-day risk-free return policy. Simply visit our returns portal with your order number and email address to generate a prepaid shipping label.

Are AusterFit products covered by a warranty?

Yes, all our premium fitness equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm or Klarna.

How should I care for my AusterFit performance apparel?

To maintain the integrity of the moisture-wicking fabric, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners.

Can I track my order in real-time?

Once your order ships, you will receive an email containing a tracking number and a link to our tracking page where you can monitor your delivery status.