Returns & Exchanges
At AusterFit, we want you to be fully satisfied with your performance gear. If your equipment or apparel doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all items in original, unused condition.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided by our system to ensure tracked delivery back to our warehouse.
- 3.Pack Your Gear
Securely place your items in their original packaging, ensuring all tags are attached and the product is clean and free of wear.
- 4.Drop Off & Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.